Security & Trust

Flywheel handles your settlement and financial data, so we're plain about how it's protected, retained, and who helps us process it.

Per-tenant isolation

Financial facts are protected by row-level security (RLS), so each seller account only ever sees its own settlements, returns, orders, and inventory, even when the same person switches between multiple client accounts from one login.

Encrypted marketplace credentials

Marketplace connection credentials are stored encrypted and used only to pull the data you ask Flywheel to reconcile, whether connected via Amazon Seller Central sign-in or Walmart assisted bind during beta.

Export grace period

If your entitlement ends, you keep a 30-day window to export your data before it is scheduled for removal.

Defined retention

Core marketplace data is retained for 36 months. After entitlement ends, data is permanently deleted roughly 61 days later (following the export grace period).

Sub-processors

Flywheel relies on a small set of trusted service providers to operate. Each receives only the data needed for its purpose. The current list:

ProviderPurpose
StripeBilling and subscription payments
PostmarkTransactional email delivery
Amazon SP-APIAmazon US settlement, returns, and catalog data
Walmart APIWalmart US settlement, returns, and catalog data
Google Analytics 4Website and product usage analytics (consent-gated)
Cloud hostingApplication hosting and data storage

For the full details on data handling, your rights, and retention, see our Privacy Policy or email support@sellistix.com.